FAQ

Frequently Asked Questions
Everything You Need to Know About Our Tree Services
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1
Are you fully insured and qualified?
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Yes, we are fully insured and all tree surgeons are NPTC qualified. Safety and professionalism are our top priority.
2
Do you offer free quotes?
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Yes, we provide free, no obligation quotes along with expert advice for all services.
3
Which areas do you cover?
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We cover all of Manchester and surrounding areas including Stockport, Cheadle, Wythenshawe, Oldham, Hyde, Dukinfield, Salford, Trafford, Bolton, Bury, Rochdale, Altrincham, Chorlton and many more.
4
Can you handle trees in tight or difficult spaces?
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Yes, we specialise in sectional felling and dismantling trees safely in confined or awkward spaces.
5
What happens to the waste after tree work?
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All branches, cuttings and waste are removed, recycled and disposed of in an eco friendly way. Your garden is left clean and tidy.
6
Do you offer emergency call outs?
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Yes, we offer emergency storm damage and fallen tree assistance.
7
How often should I trim my hedges?
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Most hedges should be trimmed 2 to 3 times a year depending on the type and rate of growth. We can recommend a schedule during your visit.
8
Can you restore overgrown hedges?
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Yes, we provide complete hedge reduction and restoration for overgrown or neglected hedges.
9
Do you provide stump removal?
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Yes, stump grinding is available for complete removal of old or unwanted stumps.
10
Do you offer winter maintenance packages?
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Yes, we offer winter tree pruning, hedge trimming, storm checks, garden clear ups and full exterior pressure washing packages.
11
What surfaces can you pressure wash?
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We clean driveways, patios, block paving, decking, walls, fences, house exteriors and more.
12
Will pressure washing damage my surfaces?
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No, we use the correct pressure and techniques for each surface to avoid damage.
13
Do you offer regular maintenance contracts?
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Yes, we provide domestic and commercial maintenance plans for hedges, trees and exterior cleaning.
14
How long does the work usually take?
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Most jobs are completed the same day, depending on size and complexity. We give you a time estimate during the quote.
15
Do I need to be home while the work is done?
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Not always. As long as we have safe access to the work area, you do not need to be present.
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Our Process
From Initial Contact to Complete Satisfaction
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1
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Initial Contact
You get in touch by phone or email and tell us what work you need. We respond quickly and arrange a convenient time to visit your property.
2
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Free Site Visit and Assessment
We inspect the trees, hedges, or areas that need attention. Our team identifies any risks, checks access, and discusses your requirements in detail.
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Clear Quote and Advice
You receive a free, no obligation quote with transparent pricing. We also provide professional recommendations to achieve the best results for your garden or outdoor space.
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Booking and Scheduling
Once you approve the quote, we arrange a date and time that suits you. We always communicate clearly to keep everything organised and stress free.
5
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Safe and Professional Work
Our qualified team carries out the job using proper equipment and safe working methods. Whether it is tree removal, pruning, hedge cutting, or pressure washing, we work carefully and efficiently.
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Full Clean Up and Waste Removal
When the job is done, we clear all branches, leaves, and debris. Waste is recycled or disposed of responsibly, leaving your property clean and tidy.
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Final Check and Customer Approval
We walk you through the completed work to ensure everything meets your expectations. Your satisfaction is always our priority.
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Aftercare Support
If needed, we provide guidance on maintenance, tree health, hedge growth, or future services. Our team is always available for questions or follow up work.
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